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Terms & Conditions

Introduction

Welcome to Blurbd.shop. Please read these Terms & conditions carefully before using this Site. By accessing this Site, you confirm your understanding of the Terms of Use. If you do not agree to these Terms, you shall not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

Services

Blur provides a number of Internet-based services through the Website (all such services, collectively, the “Service”). One such service enables users to purchase custom merchandise from Blur (Collectively, the “Products”). The Products can be purchased through the Website through various methods of payment offered. Upon placing an order, Blurbd.shop shall ship the product to you, and you shall be responsible for its payment.

Privacy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Blurbd.shop. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer
  • Conduct or forward surveys, contests, pyramid schemes or chain letters
  • Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
  • Violate any applicable laws or regulations for the time being in force in or outside Bangladesh
  • Violate abuse, unethically manipulate or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

Discount Policy

User can avail only one method of discount at a time (free delivery, coupon discount, payment gateway discount).

  • if cart contains free delivery product then coupon discount will only be applicable to non free delivery products.
  • if customer uses a payment gateway that offers discount, then coupon discount will not be applicable.

Product Description

Blurbd.shop attempts to be as accurate as possible. However, Blurbd.shop does not warrant that product descriptions or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by Blurbd.shop itself is not as described, your sole remedy is to return it in unused condition.

Order Cancellation

You will get a phone/text message confirmation after you place an order. If you wish, you can cancel that order when you receive our confirmation call. You may not be able to cancel your order after you agree to receive product on our confirmation call.

If you have selected Cash on Delivery (COD), there is no amount to refund because you haven’t paid for your order.

For payments made using a Credit Card, Debit Card, Mobile Banking or Bank Transfer, you will receive a refund in your respective account after your order has been cancelled. Your entire order amount will be refunded.

Cancellation of Fraudulent/Loss to business Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Blurbd.shop reserves the right to cancel all past, pending and future orders without any liability. Blurbd.shop also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

  • Customer doesn’t reply to the payment verification mail sent by Blurbd.shop
  • Customer fails to produce adequate documents during the payment details verification
  • Misuse of another customer’s phone/email
  • Customer uses invalid email and phone no.
  • Customer returns the wrong product
  • Customer refuses to pay for an order
  • Customer is involved in the snatch and run for any order

Indemnifications

You agree to indemnify, defend and hold harmless Blurbd.shop from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Blurbd.shop that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Risk of Loss

All items purchased from Blurbd.shop are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with Blurbd.shop until the item is transferred to you. In the event that the items are damaged after receipt, the risk falls on the customer.

Fraud Protection Policy

Blurbd.shop realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

Termination

  • Blurbd.shop may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.
  • These Terms will survive indefinitely unless and until Blurbd.shop chooses to terminate them.
  • If you or Blurbd.shop terminates your use of the Website or any Service, Blurbd.shop may delete any content or other materials relating to your use of the Service and Blurbd.shop will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Term and Policy updates

We reserve the right to change or update these terms and policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

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